disappointing hair

i got my hair done on saturday.. and i wasnt 2 happy with the cut.. i didnt realise how bad it was till on tuesday. just b4 i washed my hair.. i took a foto of it just incase it went curly.. i looked at the pic.. and i hate my hair.. i neva look at my back side.. and my hair from the back was shocking.. well IS shocking.. its a V shape.. and i wanted a U shape.. i didnt want layers... and hes cut sooo much.. ive got layers everywhere.. so when it grows out.. even now.. its like fluffy.. argh.. and i feell sooooo bad.. my cuzin went 4 her 1st ever time to get hair p.straightened.. my recommendations n everythin.. and when she washed it 4 the 1st time it went curly.. and frizzy.. and gross.. and now she has 2 call up and c whats gona happen.. and its all my fault.. i so trusted them.. been there a few times now.. and now its kinda disappointing.. im not gona blame the shop.. its probably the hairdresser.. i had some guy named KEN.. so if uze eva go dreamix.. dont get him.. yeh i feel really bad about kathryns hair.. i couldnt even call up 4 her coz i didnt finish uni till 6 today.. i hope she atleast gets it redone 4 free.. or a refund.. seriously 300 bux is alot when u think about it.. :S